Shangri-La Bangkok

We had a wonderful stay at this hotel. We visited as a family, and the place truly impressed us with its charm and beautiful aesthetics. The service was great, but the highlight was definitely the breathtaking view from our rooms - it was a treat for the eyes. What made our experience unforgettable was something the hotel went above and beyond for. My husband and I approached the chef to ask if she could prepare a fruit-only cake for my mom’s birthday the next day. We showed her a reference photo, and she kindly said she would try to create something special. The next day, she surprised us with the most stunning cake I have ever seen. I cannot express how much this meant to us. Our trip was planned around celebrating my mom’s birthday, and this thoughtful gesture made her day. She loved the cake so much that she danced with it - a moment that has become a core memory for me. I want to express my heartfelt appreciation for this chef (I believe her name is Kornika). Her creativity, kindness, and humility turned a simple request into something truly meaningful. I am deeply grateful for the joy she brought to my mom and to all of us.

A truly special atmosphere with exceptional service at Shangri-La Hotel. The food was absolutely delicious, and the facilities were complete and well maintained, including the fitness center, sauna, and steam room, making the stay even more relaxing and enjoyable. I would like to sincerely compliment the staff, especially Khun Nuch, Khun Fon, Khun Tar and Khun Champ, for their professionalism, warm smiles, and friendly service. From the welcoming greetings to the attentive care throughout our stay, every detail was handled with genuine care. Thank you for providing such a wonderful and memorable stay. It was truly impressive, and I look forward to coming back again.

The hotel and staff were first class. After a busy day of sightseeing, it was always something to look forward to, coming back to the hotel and relaxing by the pool. The buffet breakfast had something for everyone and the different bars and restaurants meant that there was always somewhere for everyone to relax the nightly entertainment/musicians are also first class My only negative would be due to our early departure we had to order a packed breakfast. It was extremely disappointing to say the least, however no other complaints at all.