Diamond Resort Phuket

I really liked this hotel. The staff were friendly and polite, the location was convenient, and the views were beautiful. The only downside was a small inconsistency in the hotel’s “quiet hours” logic: there’s a restaurant on-site that sometimes hosts live concerts, and the music can be heard in our room until around 11 pm or midnight (not extremely loud, but definitely noticeable). At the same time, the pool closes around 9–10 pm, supposedly to keep things quiet for guests at night. Other than that, I would definitely recommend this hotel! 😊

We stayed at Diamond Resort Phuket for a week and absolutely loved our time here! The staff were incredibly helpful from the moment we arrived — they grabbed our bags right away and made sure we didn’t have to carry anything to our room. We were kindly given a room upgrade to a deluxe suite with a pool view, which was fantastic. The room was spotless and cleaned to an immaculate standard every day, with fresh sheets and towels provided. We had breakfast each morning and were really impressed by the variety, which changed daily. On our first night, we dined in the restaurant as we arrived late — the food was delicious and served piping hot. We also ordered room service a few times, which was just as good! The hotel app is super handy — you can easily book the complimentary shuttle bus to nearby spots like the beach or Boat Avenue. The pool area is large with plenty of space to relax, and the atmosphere around the resort is calm and welcoming. I also accidentally left a few belongings behind when packing quickly, and the staff messaged me right away to let me know and kept them safe until I could collect them — really great customer service! Overall, a wonderful stay — clean rooms, friendly staff, great food, and excellent facilities. Would highly recommend Diamond Resort Phuket to anyone visiting the area!

We had a fantastic family stay and really enjoyed our time here. The location is excellent, with easy access to nearby areas, and the shuttle service was very useful and reliable. The facilities are well maintained and ideal for a family holiday, offering everything we needed for a comfortable stay. The staff were attentive, friendly, and consistently helpful. A special mention goes to Nan, the Guest Relations Manager, who went well above and beyond to ensure our stay was smooth and memorable. Her dedication and personal touch truly stood out. Overall, a great property that we would happily recommend and return to.