Diamond Resort Phuket

We stayed at Diamond Resort Phuket for a week and absolutely loved our time here! The staff were incredibly helpful from the moment we arrived — they grabbed our bags right away and made sure we didn’t have to carry anything to our room. We were kindly given a room upgrade to a deluxe suite with a pool view, which was fantastic. The room was spotless and cleaned to an immaculate standard every day, with fresh sheets and towels provided. We had breakfast each morning and were really impressed by the variety, which changed daily. On our first night, we dined in the restaurant as we arrived late — the food was delicious and served piping hot. We also ordered room service a few times, which was just as good! The hotel app is super handy — you can easily book the complimentary shuttle bus to nearby spots like the beach or Boat Avenue. The pool area is large with plenty of space to relax, and the atmosphere around the resort is calm and welcoming. I also accidentally left a few belongings behind when packing quickly, and the staff messaged me right away to let me know and kept them safe until I could collect them — really great customer service! Overall, a wonderful stay — clean rooms, friendly staff, great food, and excellent facilities. Would highly recommend Diamond Resort Phuket to anyone visiting the area!

I really liked this hotel. The staff were friendly and polite, the location was convenient, and the views were beautiful. The only downside was a small inconsistency in the hotel’s “quiet hours” logic: there’s a restaurant on-site that sometimes hosts live concerts, and the music can be heard in our room until around 11 pm or midnight (not extremely loud, but definitely noticeable). At the same time, the pool closes around 9–10 pm, supposedly to keep things quiet for guests at night. Other than that, I would definitely recommend this hotel! 😊

4-Star Review – Diamond Resort I stayed here for a month, and to keep it simple: the grounds are truly beautiful. The pool area sits in a lovely courtyard surrounded by lush greenery, tropical plants, and vibrant flowers. It’s a gorgeous place to relax. The rooms were clean and comfortable, and the staff throughout the property were consistently warm and welcoming. Even though we were staying in a privately owned unit, everyone from the gardeners to the cleaners to the general staff treated us with the same friendliness. A special shout-out goes to the security guard at the front gate. He was genuinely the highlight of my stay. Every day he greeted us with such happiness and positivity - it really set the tone for the day. If you’ve stayed at this property, you definitely know what I mean. I tried the breakfast buffet once. It was good, clean, plenty of selection, and lots of coffee. Nothing extraordinary, but definitely satisfying. If it was great, I would’ve gone back several times, but decided I’d rather eat at home or at a couple of great breakfast places nearby Now for the area I think could use the most improvement: the gym and sauna. As someone who really values health and wellness, I was looking forward to using them regularly. Unfortunately, the gym is dated and could really benefit from a refresh, new equipment, or even relocation to a larger space. I ended up joining a local gym in Bang Jo near my Muay Thai gym instead. The sauna, however, was the real issue. It’s located inside the bathroom next to the restaurant, which means it’s heavily used by guests and staff throughout the morning and day. After breakfast especially, the washroom had strong, unpleasant odours 💩💩, which were then intensified by the sauna’s heat. I tried airing it out a few times by propping the door open, but it didn’t help much. I eventually gave up on using the sauna altogether. If the gym ever gets relocated or renovated, I think adding proper men’s and women’s saunas in a dedicated wellness area would make a huge difference. Despite these concerns, I would absolutely return to this property. I’d just plan on using an outside gym or sauna next time