The Palace Aonang Resort

Super nice and extremely friendly to all guest. Clean rooms and and small cool pool with barchairs inside. 150 meters to the ocean just on the main street for easy access to all restaurants and fun. Highly recommend. From an returning guest.

We spent two nights at the Palace Aonang Resort. It’s a good option for a short stay, conveniently located just a short walk from the beach, shops, and restaurants. Our room was on the 4th floor facing the main street – clean, functional, and had everything we needed for a couple of nights. However, there’s no lift, so it might be tricky for anyone with mobility issues. Overall, decent value for money and very handy for exploring Aonang. The swimming pool was not operational and really not inviting.

I stayed six nights at The Palace Ao Nang in late October 2025. I saw the “recently renovated” line, ignored the 10% of bad reviews, and booked. I shouldn’t have. Trust the 10%. For reference, I moved the next day to a different hotel on a nicer island for the same rate and the standards gap was obvious. Cleanliness was the first red flag. The room looked nothing like the photos. Corners and baseboards had built-up grime. The toilet was stained. There was visible mold in the bathroom. My bed had stains and there were bugs on it the first night. No apology and no real remedy until I specifically asked for new sheets. The shower was so dirty I wore shower shoes. Water was cold, not even lukewarm, and the pressure sputtered. The body soap and shower gel were empty on arrival and were only refilled on the last day after I reminded them. After a service I found my toothbrush placed face down on grimy grout on the sink. Insects and spiders were around the room all week. The bidet sprayer was rusty. Maintenance and noise added to it. The in-room safe didn’t work. The mini-fridge had standing dirty water, so I couldn’t use it for food. My “mountain” view was an active construction site that was never mentioned at booking, and there was daytime construction noise. Walls are thin, so hallway and door noise carry. Front-desk coverage was inconsistent. At night the desk was often unstaffed; one night the attendant was asleep at the desk. Listings imply 24-hour reception, but that’s not what I experienced, so plan arrivals accordingly. Language differences are fine. The issue was smiling while being unhelpful and not fixing basics. When I reported bugs in the bed the response was essentially “we’ll make your bed,” and that was it. Billing and policies felt hostile. When I asked to extend, I was quoted higher than the Agoda price and told there was a discount, which never showed up. For the next five days I was quoted the same higher rate. On checkout day they knocked right at the exact minute of checkout, even though the hotel looked empty, then charged ฿400 for a two-hour late checkout. It wasn’t one random upcharge. It was a pattern of squeezing with zero appreciation for a six-night stay. Overall vibe: dirty, poorly maintained, indifferent. I tried to rationalize it as “budget hotel realities,” but the same price bought me a clean, well-run property the next day. The difference was stark. Bottom line: I wouldn’t stay here again. If you still consider it, inspect the room before paying, test the safe, open the fridge, check the soap dispensers, and run the shower to test heat and pressure. Look out the window to verify the view. Photograph everything at check-in. Or do what I should have done and book elsewhere.