G9 HOTEL Kanchanaburi

I really liked this hotel, rooms were very clean, spacious and safe. However the hotel is a little remote, so a bike, car, and or taxi might be required. Saying that, there is a Mall and restaurants near by (walking distance) so you won't starve.

Based on my personal experience, I'd like to offer some feedback for the hotel's consideration. We booked two rooms on the 6th floor and checked in around 7:30 PM after a long day of traveling and sightseeing. We chose this hotel because: one, it's a new hotel; two, it offers a buffet breakfast with a city view from the top floor; and three, the price is acceptable. Check-in and the rooms were impressive – clean and beautiful, even the basic room was nice and had complete amenities. We went to bed around 10:30 PM, exhausted, but from around midnight to 4:00 AM, we couldn't sleep at all because a tour group checked in and was incredibly noisy, talking loudly and making it impossible to rest. We had to drive to work the next morning. It was a terrible experience, especially since we booked two rooms wanting to relax and didn't expect such noise – it was like having a hundred people right in front of our room. I'd like to inform the hotel that, in cases where you have multiple floors like ours (we stayed on the 6th floor), you should separate floors for early check-in guests or tour group guests. You shouldn't mix tour group guests who check in late or at night with guests who have already checked in and are resting. We feel you've managed this poorly. We're speaking out because we want the hotel to improve its management. Tour group guests checking in late should be separated from earlier guests who are already resting. You should allocate space for late-night guests. We paid the same price and expect a good night's rest; we don't want to be woken up in the middle of the night and have our sleep disrupted. Furthermore, the noise from this tour group was so loud in the morning that we couldn't get any rest either. We hope the hotel will improve its arrangements and separate the area for tour groups from regular guests. We paid the same price for our stay. The cleanliness of the room was excellent. The breakfast selection was varied, beautifully presented, and offered a great view from the 8th floor. For guests checking in or interested in staying here, if you happen to see our review, please be assured that the rooms are beautiful, clean, and well-equipped. However, we would like to suggest adding a comment or special request during check-in, specifically requesting a separate check-in area from tour groups that night, to prevent incidents like ours that ruined your vacation. We hope the hotel will take our suggestion into consideration for improvement and development. We sincerely hope you will listen to our feedback.

Hotel doesn't even provide cutlery, or a bowl.