Practical guide
Pattaya Immigration Office
Chonburi Immigration on Jomtien Soi 5, its counters, and the 30-day extension
Pattaya's immigration office is Chonburi Immigration, at 75/265 Soi 5, Jomtien Beach Road in Jomtien, open Monday to Friday from 08:30 to 12:00 and 13:00 to 16:30. It handles tourist extensions, 90-day reports, re-entry permits, TM.30 address notifications and every long-stay extension for Pattaya and Jomtien, and its phone number is 038 252 751.
Arriving in Pattaya
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The short answer
Go to Chonburi Immigration on Jomtien Soi 5 for a 30-day tourist extension or anything else. Take a queue ticket at the desk in Building B, then wait for your number at the counter it names. The office is closed on weekends and public holidays, and Pattaya is one of the places where you can apply for the extension online first.
- Address
- 75/265 Moo 12, Soi 5, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150
- Hours
- Monday to Friday 08:30–12:00 and 13:00–16:30
- Phone
- 038 252 751 (lines 751 to 754), fax 038 252 753
- chonburi.imm@royalthaipolice.go.th
- Tourist extension
- Up to 30 days, once, ฿1,900, at the officer's discretion, at Counters 1, 3, 4–8 or 14
- Online
- e-Extension takes Pattaya applications, and the stamp is collected at this office
The rules for every office in Thailand, including the online route and refusals, are on the extension hub.
Chonburi Immigration's Service Points, and Which One Pattaya Uses
| Office | Services | Where | Hours | Notes |
|---|---|---|---|---|
| Chonburi Immigration (Pattaya checkpoint) | Every service, including tourist extensions, e-Extension stamps, re-entry permits, 90-day reports, TM.30, residence certificates and retirement, marriage, education and business extensions | 75/265 Moo 12, Soi 5, Jomtien Beach Road, Nong Prue, Bang Lamung | Mon–Fri 08:30–12:00 and 13:00–16:30 | The office for anyone living in Pattaya or Jomtien; 038 252 751 |
| Sriracha checkpoint | Not listed on Chonburi Immigration's website | Temporary office at 52/10 Moo 9, Bang Phra, Sriracha | Not listed | A separate checkpoint for the Sriracha area; call 038 312 571 before going |
| Laem Chabang checkpoint | Port checkpoint; no public services listed | Eastern Customs Suppression Center, Laem Chabang | Not listed | Phone 038 409 346 |
| Koh Sichang checkpoint | Checks people and vessels arriving by sea | 6 Moo 3, Tha Thewawong, Koh Sichang | Not listed | Phone 038 216 215 |
| U-Tapao airport immigration | Passport control for arrivals and departures | U-Tapao International Airport, about 30 km south of Pattaya | Flights | Not an extension office |
Addresses, phones and hours are from Chonburi Immigration's website, which lists the Sriracha office as temporary and gives no hours or service lists for the three smaller checkpoints. The Immigration Bureau's handbooks say you apply at the immigration office where you live.
The Office on Jomtien Soi 5
What everyone in Pattaya calls Jomtien immigration is the headquarters of Chonburi Immigration, the provincial office, which also runs the Pattaya immigration checkpoint from the same building. It's on Soi 5, off Jomtien Beach Road. Immigration first worked out of Soi 6 on Pattaya Beach in 1979 and then from a building on Pattaya Beach Road Soi 8, and the office moved to Jomtien in December 2005, according to its own history page.
The main building is two stories, and two air-conditioned buildings, A and B, were added on the old parking lot in 2023 as waiting areas. Google's listing shows free street parking on the soi and a paid lot nearby.
Getting to Jomtien Soi 5
Soi 5 runs between Jomtien Beach Road and Jomtien Second Road, near the north end of Jomtien Beach by Google's map pin. From central Pattaya, local guides put the drive at 15 to 25 minutes depending on traffic, and a Grab or Bolt drops you at the gate. Songthaews, Pattaya's baht buses, run from the city down Thappraya Road into Jomtien, so tell the driver Soi 5 or get off on Jomtien Beach Road and walk up the soi.
Inside, and How the Queue Works
Chonburi Immigration's own workflow poster sets out three steps, a document check, a queue ticket, and a wait for your counter. Counters 1, 3, 4 to 8 and 14 handle extensions of stay, overstay fines, changes of visa type and migrant workers' extensions. Counter 2 does re-entry permits. Counters 10 to 13 take 90-day reports, TM.30 address notifications and other services. The office's published processing times are 30 to 40 minutes at the extension counters, 15 minutes for a re-entry permit and 5 to 10 minutes for a 90-day report, once your number is called.
In practice, according to the Pattaya City Expats Club and Pattaya Mail, you start at the desk in Building B, where staff check your papers and hand you a ticket whose first digits are the counter number, and Building B is also the air-conditioned waiting room. People doing a 90-day report skip that desk and go straight to the sign on Building A. Photocopy and photo services are in the offices next door to the immigration compound.
Chonburi Immigration posts closures and notices on its website (chonburi.imm.police.go.th) and its Facebook page. Check both the morning you go, especially around a long weekend.
Can You Book an Appointment?
Chonburi Immigration's website lists no online booking for walk-in services. Its e-services are e-Extension, the online 90-day report and the TM.30 system, so for a walk-in extension you take a ticket on the day. Older articles describe a queue app called Imm-Q that Chonburi Immigration launched in 2018, but today's website doesn't mention it, and I wouldn't plan around it.
The nearest thing to a booking is e-Extension, which decides your tourist extension online and leaves you one visit to collect the stamp.
The 30-Day Tourist Extension in Pattaya
A visa exemption stamp or a 60-day tourist visa can be extended once, by up to 30 days, for ฿1,900, at the officer's discretion. In Pattaya that happens at the Jomtien office, at one of the extension counters. The 30 days are added from the end of your current stamp, not from the day you apply, so going a week early costs you nothing.
The Immigration Bureau's handbook for a tourism extension lists your passport and one copy, a TM.7 with a photo attached, a form acknowledging the penalties for overstaying, and the fee. The Pattaya City Expats Club, which tracks what this office asks for, adds evidence of where you're staying and of a TM.30 filing, and it reports that the office wants to see a TM.30 on file before it provides any service.
1. Document Check and Ticket
Take your passport, the completed TM.7 with its 4×6 cm photo, signed copies of your photo page and entry stamp (and your tourist visa or e-Visa if you have one), your hotel's details or your landlord's TM.30 receipt, and ฿1,900 in cash to the desk in Building B. Staff check that the set is complete and give you a ticket for an extension counter. The expats club says the office has issued updated versions of two acknowledgement forms, STM.2 for reporting changes in your status and STM.9 for the overstay penalties, and they're signed with the application.
2. At the Counter
When your number is called, an officer takes your passport and documents, checks them against the records, collects the ฿1,900 and gives you a receipt. The officer can ask for more evidence, such as an onward ticket.
3. The Stamp
If it's approved, the new permission is stamped into your passport, signed and handed back. The office puts the counter work at 30 to 40 minutes, and the wait for your number comes on top. Read the date before you leave the counter.
Applying Online with e-Extension
Pattaya is on the Immigration Bureau's online e-Extension system, run by VFS Global, which lists Chonburi as Pattaya only and gives this office's Soi 5 address as the place to collect the stamp. You apply at thaiextension.vfsevisa.com less than 45 days before your stamp runs out, pay ฿1,900 plus a ฿500 service fee, wait one to seven working days for the decision, and then go to Jomtien once to have the extension stamped in. Chonburi Immigration's own website links straight to the system.
Complete documents don't guarantee the extension. The officer decides, the ฿1,900 isn't refunded if you're turned down, and an overstay costs ฿500 a day.
What to Bring for the Extension
A completed TM.7
Fill it in beforehand or ask for a blank at the office. My TM.7 guide walks through every field, including the Buddhist Era dates.
One 4×6 cm photo
Glued in the TM.7's photo box. It's larger than a passport photo.
Passport and signed copies
Your passport plus signed copies of the photo page and your latest entry stamp, and the visa page or e-Visa if you hold a tourist visa.
฿1,900 in cash and your TM.30
Plus your hotel's name and address or your landlord's TM.30 receipt, because this office checks for one.
Already used your extension, or want to know how a run compares?
The 90-Day Report (TM.47)
Anyone permitted to stay longer than 90 days has to report their address every 90 days on a TM.47. You can report from 15 days before the due date to 7 days after it, and late, you must report in person and pay a ฿2,000 fine, according to the Immigration Bureau's handbook. A tourist on the exemption plus one extension never reaches 90 days and doesn't report.
At Jomtien you go straight to Building A without a ticket from Building B, and the report is handled at Counters 10 to 13 in 5 to 10 minutes. The expats club lists what the office asks for in person, a completed TM.47, signed copies of your passport's photo page, visa, latest extension and last entry stamp, and your TM.30 receipt, plus proof of address and a copy of your arrival card the first time you report. There's no fee.
Online and by Post
Chonburi Immigration's website links the Bureau's online TM.47 system. The expats club says it won't accept your first report after you enter or re-enter Thailand, or a report after the due date, so the first one after every arrival is done in person. By post, send the signed TM.47, signed copies of the same passport pages and a stamped, self-addressed return envelope by registered mail to the office at 75/265 Moo 12, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150, and keep your own passport.
Arriving in Pattaya
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Re-Entry Permits
A re-entry permit keeps an extension or a long-stay permission valid while you leave Thailand and come back. It costs ฿1,000 for a single re-entry or ฿3,800 for multiple re-entries, and the fee isn't refunded if the application is refused. You need a TM.8 with one 4×6 cm photo and your passport.
At Jomtien it's done at Counter 2, which the office says takes 15 minutes once you're called. I'd get one here before the day you fly rather than count on a counter at the airport.
TM.30 and Residence Certificates
TM.30 is the notice that whoever houses a foreigner files with immigration within 24 hours of the guest moving in. A hotel files it for you. In a condo, house or apartment rental the owner is responsible, either at Counters 10 to 13 at Jomtien, by post, or online through the Immigration Bureau's TM.30 system, which Chonburi Immigration's website links. Because this office checks for a TM.30 before it serves you, renters should make sure the owner has filed one, or file it themselves as the occupant. The expats club says the office has usually charged ฿1,600 for a late filing, at the officer's discretion.
A residence certificate, the letter that confirms your address for a Thai driver's license or a bank, is also issued at Jomtien. One expat reported to the club that an online TM.30 wasn't accepted for it, and that the office wanted a paper TM.30 receipt issued at the counter.
Retirement, Marriage, Education, Business and DTV Extensions
Long-stay extensions are handled at the same extension counters, and the office's service commitment puts a long-term extension at 60 minutes once you're called. The expats club says this office will renew an extension no more than 30 days before it runs out, and that retirees using the ฿800,000 bank deposit are usually asked to come back three months after the extension is granted to show the money is still there. The requirements for each visa are on my visa requirements guide, and DTV holders should call 038 252 751 before going.
Sriracha, Laem Chabang, Koh Sichang and U-Tapao
Chonburi Immigration runs three smaller checkpoints, and none of them is the place for a Pattaya resident's extension. The Sriracha checkpoint has moved to a temporary office at 52/10 Moo 9 in Bang Phra, Sriracha, on phone 038 312 571. The website gives no hours or service list for it, and the Bureau's handbooks say you apply where you live, so a Pattaya or Jomtien address means Soi 5. Koh Sichang checks people and vessels arriving by sea, and the Laem Chabang checkpoint sits at the Eastern Customs Suppression Center; neither lists any public service.
U-Tapao airport, about 30 km south of Pattaya, has immigration for arrivals and departures. It's passport control, not an extension office, and I found no official page offering tourist extensions there.
Opening Hours, Holidays and When to Go
The office works Monday to Friday only, opening at 08:30, closing for lunch from 12:00 to 13:00 and stopping at 16:30. It closes on weekends and Thai public holidays, and the queue is longest on the first working day after a long weekend, when Pattaya Mail has reported lines stretching into the street. Chinese New Year, which isn't a public holiday, is busy too.
Local guides say Tuesday to Thursday are calmest and that tickets for extensions can run out by about 14:30. I'd be on Soi 5 before 08:30 on a mid-week morning and never leave an extension to the last working day before a holiday.
Out-of-Date Information to Ignore
The office left Pattaya Beach Road Soi 8 in December 2005, so any page sending you to Soi 8, or to Soi 6 on Pattaya Beach, is decades out of date. Several listings give 038 252 750 as the number; the office's own posters give 038 252 751 to 754. A widely shared answer says the office opens 09:00 to 17:00, and its website says 08:30 to 16:30 with a lunch hour. Some older addresses carry the postcode 20260, and the office uses 20150.
Pages written before 15 September 2026 describe extending a 60-day exemption, and the exemption is now 30 days. Older checklists ask for a copy of the TM.6 departure card, which arrivals no longer receive. Articles about the Imm-Q queue app date from 2018, and the app isn't among the office's e-services today.
Where to go next.
Frequently Asked Questions
Common questions about Pattaya Immigration Office.
At 75/265 Moo 12, Soi 5, Jomtien Beach Road, Nong Prue, Bang Lamung, Chonburi 20150. It's the headquarters of Chonburi Immigration, on a soi between Jomtien Beach Road and Jomtien Second Road near the north end of Jomtien Beach.
Monday to Friday, 08:30 to 12:00 and 13:00 to 16:30. It's closed on weekends and Thai public holidays.
No. The office is closed on Saturdays and Sundays.
038 252 751 (the office lists lines 751 to 754), fax 038 252 753, email chonburi.imm@royalthaipolice.go.th. The Immigration Bureau's call center is 1178.
Yes. e-Extension at thaiextension.vfsevisa.com takes Pattaya applications for the 30-day exemption and the 60-day tourist visa, for ฿1,900 plus a ฿500 service fee. After approval you collect the stamp at the Jomtien office.
The office puts the counter work at 30 to 40 minutes. The wait for your number comes on top and depends on the day, with Mondays and the day after a holiday the slowest.
Plan on it. The Pattaya City Expats Club reports that the office wants to see a TM.30 on file before it provides services. If you're in a hotel it has filed one; in a rental, ask the owner for the receipt.
At Building A at the Jomtien office, without taking a ticket from Building B, or online after your first report, or by registered post. Report between 15 days before and 7 days after the due date, because a late report means a ฿2,000 fine.
Chonburi Immigration's website lists no online booking for walk-in services. You take a queue ticket on the day, or apply through e-Extension and visit only for the stamp.
Chonburi Immigration lists a temporary Sriracha office at 52/10 Moo 9, Bang Phra, Sriracha, phone 038 312 571. It publishes no hours for it, so call first.
No. It closes on Thai public holidays and substitution days, and the queue is longest the working day after.
Sources
The office, counters, hours and rules on this page come from these pages.
- Chonburi Immigration (hours, address, phone, e-services) (opens in new tab) · Chonburi Immigration, Immigration Bureau. Opening hours, address, phone, email and online services
- Immigration workflow process (English poster) (opens in new tab) · Chonburi Immigration, Immigration Bureau. Counters and processing times by service
- Service commitment poster (opens in new tab) · Chonburi Immigration, Immigration Bureau. Service times for extensions, re-entry and reports
- About Chonburi Immigration and its history (opens in new tab) · Chonburi Immigration, Immigration Bureau. Checkpoints, earlier offices and the move to Jomtien in 2005
- Sriracha checkpoint (opens in new tab) · Chonburi Immigration, Immigration Bureau. Temporary office address and phone
- Public service handbooks (O5) (opens in new tab) · Chonburi Immigration, Immigration Bureau. The Bureau's handbooks for re-entry permits, 90-day reports and TM.30
- Public service handbooks (O8) (opens in new tab) · Chiang Mai Immigration, Immigration Bureau. The Bureau's tourism extension handbook, including the overstay acknowledgement
- Thailand e-Extension FAQ (opens in new tab) · VFS Global for the Immigration Bureau. Chonburi listed as Pattaya only, with the Soi 5 address
- Pattaya-Jomtien immigration bureau launches new service (opens in new tab) · Pattaya Mail, 9 October 2023. Buildings A and B, the ticket desk and 90-day reports
- Jomtien immigration unusually busy (opens in new tab) · Pattaya Mail, 27 January 2025. Busy days and holiday closures
- Chonburi (Pattaya) Immigration Office (opens in new tab) · Pattaya City Expats Club. How the Building A and B queue works
- Latest immigration information (opens in new tab) · Pattaya City Expats Club. TM.30 checks, acknowledgement forms and 90-day documents at this office
- 90-day report by mail (opens in new tab) · Pattaya City Expats Club. Postal reporting to the Jomtien office
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Written by
Mac Kiley
I lived in Bangkok for four years and traveled the country from there. The guides are my own opinions, written the way I'd explain them to a friend planning a trip.
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