Paradox Resort Phuket

Stayed with my wife and son during the 2nd week of December as Phuket heads into peak season. Going on holiday with the family I wanted somewhere that was more family oriented than the busy area around Patong beach but still lively enough in the immediate vicinity. Paradox has direct access to Karon beach from the rear of the resort which is very convenient along with a variety of shops, restaurants and supermarkets. It takes around 20~30 minutes to get to Patong beach, or Phuket Old Town depending on the time so it's very convenient. We also wanted to do an island hopping excursion and again Chalong Pier is around 20 minutes away. We staying in one of the newer refurbished rooms in the courtyard which may not have the more traditional feel but I prefer the modern clean styling. My biggest complaint about the room is trying to figure out which light switch turns of which light but this seems to be a conspiracy with all hotels. Sure, I can turn everything off in one go but good luck if you want to turn off the bedside table under-light without physically unplugging it. Service was simply excellent. The staff are all very nice and go above and beyond to help. We have to be careful due to a dairy allergy and the hotel staff always made sure to err on the side of caution and make sure there was no accidents. One of the chefs also spoke with us and helped to make specific dishes for dinner in advance which was greatly appreciated. The main pool and island bar looks great and the water slide keeps kids (and adults) entertained. For younger kids it’s much easier just to stay in the great hotel pool instead of heading down to the beach. Overall I think this is a great choice for families looking for a premium experience at a reasonable price.

We just checked in and it's very good. Not sure why people complain. We got premium garden villa with plunge pool. And it's perfect, everyone who we met are very friendly, remember Thai culture be friendly and respectful and they will be friendly , room is great, aircon would need some upgrade but it works, also maybe more sockets for charging beside bed. As it's our anniversary it's perfect paradise 😊 and it great we stayed in many hotels in Thailand and this is one of the best resorts we stayed. we really enjoying our first few hours here.its huge premises but it's seems quite and relaxing just cross the road seems nice beach. Just to note if you would like to bill something to your room you need to leave 5000 baht as deposit at the reception, but I see the point for this. other wise you can pay in cash as you go

Last minute booking and decided to this place since this resort is located by the beach. 5 minutes to the beach with side walk is nice. Our room is clean and roomy and front desk people were nice and professional. We arrived here around 3pm and after checking in our room then wanted to jump in the pool and try their pool bar. We ordered 2 glasses of signature cocktail and one appetizer. The bartender immediately gave me a bill before anything else were on our counter. I thought that was really rude gesture from employee of this kind of luxurious resort. The guy by the pool is also not friendly at all. If I am coming to Phuket, Thailand next time, I will not choose this place. There are so many resorts like this around the area.