Laluna Hotel and Resort

When I arrived at the hotel, I was completely amazed. The lobby is stunning, with an elegant, luxurious atmosphere, and the service is extremely professional, attentive, and always willing to help. The path to the rooms is surrounded by beautiful gardens, palm trees, and lush vegetation, creating a peaceful and relaxing environment from the very first moment. The pool is spacious and well-maintained, perfect for cooling off and enjoying the views after a day of sightseeing. The rooms are large, comfortable, and well-equipped, offering everything you need for a pleasant stay. The breakfast is very varied, with both local and international options, perfect for starting the day energized. The hotel’s location is excellent, just a short walk from the center of Chiang Rai, making it easy to explore temples, markets, and restaurants. Without a doubt, this has been one of the best hotels I have ever stayed at, combining comfort, understated luxury, and impeccable service. I will definitely return.

Beautiful and well-maintained garden area (unfortunately with quite a few mosquitoes). The rooms are spacious but rather dark, the bathroom is modern and large with good water pressure. Since we did not use housekeeping, we still received fresh towels and coffee/tea at the door every day. The pool looks nice, but was quite cold. Check-in and check-out were smooth, and the 500 baht deposit was returned without any issues. The Walking Street is within walking distance. Questions were handled quickly, especially at reception. However, during breakfast and around the property we missed a bit of the typical Thai warmth and smile. Breakfast was okay but the same every day. Overall, everything was fine, but it lacked a certain something.

A great Hotel with comfortable rooms, neat and clean areas in and outside the room. The staff are helpful and the service is fast. Unfortunately we found mosquitoes in the bathroom and bedroom and there was no indication the mosquito sprays had been used. One solitary mosquito burner was out of the tea light and had to call the housekeeping.