137 Pillars House Chiang Mai

Our stay at 137 Pillars House was nothing short of exceptional. From the moment we arrived and were warmly greeted by Anne, the General Manager, we immediately felt like we were somewhere truly special. A huge thank you to Tuck, our dedicated host through the butler service. She was phenomenal—warm, attentive, and incredibly knowledgeable. She made wonderful recommendations throughout the city and seamlessly arranged multiple massages and facials for us, both on the property and in Old City. Her care and attention to detail elevated our experience in every way. The property itself is peaceful and serene, yet somehow tucked right in the middle of everything. The grounds are lush and quiet, and the views—especially in the evening—are absolutely stunning. Our suite was gorgeous, featuring a spacious bathroom, a private outdoor shower, and a generous outdoor lounge area perfectly shaded from the sun. It felt both luxurious and deeply relaxing. The location couldn’t be more convenient: just a 15–20 minute walk to the main markets, or a quick taxi/tuk-tuk ride to temples and attractions a bit farther out. Breakfast each morning was delicious, and every staff member we encountered was kind, courteous, and genuinely welcoming. 137 Pillars House is truly a sanctuary, and we can’t recommend it highly enough. We left feeling rested, cared for, and eager to return.

We had a great time in this peaceful and quiet place ! But the greatest is Toto, he was so helpful during our stay, he had the best advices for bars and restaurants but also booked for us and made sure everything was right. After we left the hotel, we needed help for the rest of our trip (Krabi, Phuket, etc.) and Toto was still available to help us (and save us), he is incredibly kind, I don’t know how to thank him but we were so lucky :) Thank you again Toto 🥰

This is a review for the restaurant, and a cautionary tale about food quality and language ability. The quality of the environment, in general, is very high here -- it's a michelin key property, serene, extremely clean, organized around some beautiful teak houses. But like so much of Thailand, weak to nonexistent English abilities made for an extremely unpleasant experience. First, on the way to walk to the restaurant, the clerk simply abandoned us without word in the middle of the heat while she (presumably) went to check if there was a space. Our waitress, while kind, spoke rudimentary English. The problems came with the food: my ceasar salad with shrimp had a fine dressing, but the shrimp and croutons were of extremely low quality, Still, edible. My husband's burger, though, his 550 THB "Waygu" burger either WAS low-grade industrial frozen meat (characteristically clean cut edge) OR tasted like it. Mushy inside. Sent it back once, came back out with another vile puck. Many apologies ensued, but apologies do not solve the problem. English solves the problem, and English is what is missing from this team. Bad English costs money: I will never, ever, ever spend another dollar at any 137 because of the humiliating, bewildering service.