Thaya Hotel Bangkok

I live in Bangkok but my apartment was under renovations so I booked here to stay for 2 nights, I enjoyed so much that I prolonged my stay for another night. Big room with natural light, super clean and comfy bed. The staff is the high point here, I was treated so well since the check in until after the check because I accidentally left my jewellery box inside the safe, when I called the hotel on the day after the check out they have found it, so I went back to pick-up. If I can recommend something it would be to improve the service during the breakfast, one day at 9.21am had no more fried eggs, no waitress on the restaurant either, but after 10 minutes someone that seemed to be the owner went to the kitchen, right after that the food start to be served again. Vegetarian options were just egg fried rice (no vegetables) and fried noodles also with egg. Zero tofu options, a tad disappointing but they offer some options of salad n fruits, the coffee was really bad (made by machine), but inside the hotel have a tao bin machine that we can buy a decent coffee (just 30 baat). Also we can easily order food from the app so it wasn't a problem. I would 100% stay here again!

⭐️⭐️⭐️☆☆ (3/5) — Advertised as 5-Star, Delivers Below 4-Star Standards Stayed at Thaya Hotel Bangkok and this is not a 5-star hotel — neither in service nor in overall experience. • No luggage assistance on arrival, which is basic hospitality at any luxury property. • Asked for drinking water in the lobby and was told they couldn’t provide it. In Bangkok’s heat, this is unacceptable for a hotel claiming five-star status. The aesthetic and atmosphere are firmly 4-star — clean and fine, but not elevated, refined, or luxurious. What makes this more disappointing is that I’ve stayed at multiple 4-star hotels with noticeably better service than this. That alone says everything about the gap between the branding and the reality. Bottom line: This hotel is oversold as a luxury property. Expectations need to be adjusted — because the standards simply don’t match a 5-star label.

Like others mentioned this is not a 5 stars hotel. I suspect a lot of reviews are fake. Rooms are quite big and easy check-in...but🫣 Read carefully: the corridor has no carpet and the doors are cheap so you hear people closing doors like of you are here and the walls are thin so you hear the TV of your neighbour who doesn't care. Don't book if you care about quietness. This is a 3 stars with a pool. Will not come again for sure.