Chi, The Spa at Shangri-La Bangkok

4.9(1,037 reviews)

Nestled on Level 2 of the Krungthep Wing within the Shangri-La Bangkok, Chi Spa delivers a polished wellness experience in one of the city's most storied riverside hotels. The spa's peaceful, sophisticated environment provides a genuine contrast to Bangkok's energy outside, drawing both hotel guests and day visitors seeking professional treatments in an elegant setting. Therapists here are consistently praised by visitors for their skill and attentiveness, with treatments ranging from traditional Thai massage and facial therapies to signature offerings like the rose and honey massage and turmeric body scrub. Guests frequently highlight the warmth of individual therapists by name, suggesting a level of personal care that goes beyond standard hotel spa service. The combination of strong therapeutic technique and a calming atmosphere makes it a popular choice for travellers looking to decompress before a long-haul flight or mark the final day of a trip in style. Good to know: Chi Spa is located within a five-star hotel and is priced accordingly, so visitors should factor this into their budget before booking. Advance reservations are strongly recommended, particularly during peak travel periods or if scheduling treatments around flight times. The New Road location is accessible by BTS Saphan Taksin station or by taxi, making it a practical option even for those not staying at the Shangri-La. Check directly with the hotel for current treatment menus and availability.

Experience hints

Visitor favorite

Pair your visit. After Chi, The Spa at Shangri-La Bangkok, round out your day in Bangkok with contrasting stops nearby.

Visitor Reviews

We had the most wonderful massage experience at the Shangri-La Hotel Bangkok. The rose and honey massage was truly exceptional — soothing, nourishing, and deeply relaxing. I’ve had many massages before, but this was honestly one of the best I’ve ever experienced. The atmosphere was calm and elegant, the scents were beautiful, and every movement felt perfectly balanced. A very special thank you to our therapists, New and Kitty. They were incredibly kind, professional, and attentive throughout the entire treatment. They regularly checked in to make sure the pressure and comfort were exactly how we wanted it, which made the experience feel very personal and thoughtful. It was also extra special because this massage was a birthday present from my husband. The spa team surprised me with the sweetest birthday card and a lovely little gift to take home — such a thoughtful gesture that made the day even more memorable. We also want to thank Gig and Em at reception, who welcomed us so warmly and made everything smooth from the start. We left feeling completely relaxed, cared for, and genuinely grateful. Highly recommended for anyone visiting Bangkok who wants an exceptional and thoughtful spa experience.

What a way to end my trip to thailand. I had a facial and head massage before my red eye to Seoul. It was incredibly relaxing, and I feel ready to take on a 25 hour travel day. This spa is more expensive than the street side massage/facial shops but worth every penny. My therapist was Bua and Gig at reception were both lovely. The only weird thing is trying to find the spa. It felt like a maze from the hotel lobby. Not sure if there’s an easier route.

Khun Pui spa service was revitalizing she took good care of me even with my condition she stayed after her time to finish our 2 hour session. Tumeric body scrub was smelled to good my skin so soft and the facial I look like my skin went back in time. Meiw receptionist was able to take my last minute booking when the website said unavailable. Then she also took my last minute add on hour session. I hope to come back again, thank you.

Location Info

89 Soi Wat Suan Plu, New Road Level 2, Krungthep Wing, แขวงบางรัก เขตบางรัก กรุงเทพมหานคร 10500, Thailand

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Tips for Visiting Wellness & Spas

Learn Wat Pho First

Wat Pho in Bangkok is the birthplace of traditional Thai massage education. Their on-site massage pavilion offers excellent treatments from students and graduates at reasonable prices — and you know the technique is authentic.

Communicate Pressure Preferences

Thai massage can be intense. Say 'bao bao' for lighter pressure or 'nак nак' for harder. A good therapist will check in, but don't hesitate to speak up — suffering in silence defeats the purpose.

Book Longer Sessions

A 60-minute massage is fine, but 90 or 120 minutes allows the therapist to work thoroughly. The price difference is often only 200–400 THB for an extra hour — worth it for a deeper, more relaxing experience.