Villa De Pranakorn

The staff was super friendly and the breakfast was phenomenal! And I mean the Thai options, we spent two nights and chose the Thai special both times and ohh boy were they good! We only had these and then fruits for breakfast so l can only say about that. The menu items were a bit expensive but they were really good! Would recommend staying here! There is 7-11 close by for any basic needs and short walk to all the best locations around. Also across the street was a really nice message parlor, which was pretty nice! This was our honeymoon and the staff made the bed really pretty for us! I must also emphasize on how friendly the staff was and no hesitation in helping! And always friendly and greeted when we entered the hotel!

+ Great staff, very friendly and helpful. We had a small technical problem and they quickly called the technician to assist us. + The bed is big and we got some good sleep which was useful because of jet lag. - The water pressure was not great and the temperature in the shower was fluctuating randomly. - The breakfast croissant can be greatly improved

We stayed for 6 nights as a couple. Unfortunately, since we purchased the stay through a tour company, we were unable to cancel our reservation while at the hotel. I will write in detail because I am genuinely disappointed. The hotel is not in good condition and is not worth the price. The hotel staff were truly attentive and friendly. However, contrary to the photos, the pool is much smaller and not practically usable due to its location. It is in a closed area and never receives natural daylight. Because of the humidity and heat, there were many mosquitoes around the pool area. It would actually make more sense to close the pool and convert the space into a café area for guests, since clearly no one is swimming there. The à la carte restaurant is also located in the same area as the pool, and dining in a humid, mosquito-filled environment was not pleasant at all. The menu was very limited. Except for the reception area and the guest rooms, the air conditioning was not working anywhere in the hotel. As a result, the corridors and elevator were extremely hot and there were mosquitoes there as well. Fun fact: when you step outside onto the street, there are fewer mosquitoes than inside the hotel. I had read about noise issues with the air conditioning in the rooms, but I never expected it to be this bad. It sounded like an engine running constantly next to you. We could not sleep on the first night. On the second day, we bought earplugs and were only able to sleep with them. I reviewed previous comments and saw that you have been receiving the same complaints for over a year. Not taking action and failing to resolve this issue is unacceptable. Also room windows not able to open not able to have fresh air, if you switch off air conditioner, room smells humid. Cleanliness was not terrible, but there was significant dirt along the sides of the beds and behind the furniture. There is construction everywhere around the hotel. This is not the hotel’s fault, but it appears that the construction work will continue for a long time. The biggest advantage of the hotel is its location, as it is within close distance of major attractions. However, it definitely does not meet the standards of a 4-star hotel. Thank you for hosting us. I hope you will consider my comments as constructive and developmental feedback. Kind regards.