Praya Palazzo, Bangkok

I stayed one night at Praya Palazzo, on a Friday evening, simply because I was working around Tha Phra Athit and didn’t feel like fighting Bangkok traffic to go home. I wanted a quiet night by the Chao Phraya River—and this place appeared beautifully on my search. The hotel is charming, historic, and well-located near Tha Phra Athit, yet noticeably more reasonably priced than many other riverside hotels. I booked it without knowing much about its background, and that turned out to be a very pleasant surprise. A small practical note: arriving by boat is the most convenient, as the hotel has its own pier. If you come by car, parking is limited and located near Bang Yi Khan Police Station, with space for only a few cars. Planning ahead is recommended. The room itself is not large, but comfortable, calm, and full of character. What truly stood out for me was the service—warm, attentive, and genuinely caring. The hospitality here feels personal, not scripted. The Thai food at the hotel is excellent, and the Rom Pho Room on the second floor is absolutely beautiful—elegant, serene, and rich in atmosphere. Every corner of this property is photogenic; the architecture and light make it a dream for anyone who appreciates heritage spaces. Even if you’re not staying overnight, the hotel is well worth visiting for a meal or simply to experience the ambiance. Only later did I learn about the history of this place—once known as Ban Bang Yi Khan, a riverside residence filled with stories of love, family, and refined Thai living, now gracefully reborn as Praya Palazzo. That knowledge made my stay feel even more meaningful. The hotel has also been listed in the Michelin Guide 2026, which comes as no surprise. I am Thai, and I have lived in Bangkok all my life—yet I was genuinely impressed. Praya Palazzo offers something rare: a quiet, soulful escape that allows you to experience the old spirit of Bangkok, right on the timeless Chao Phraya River. Highly recommended for travelers who appreciate history, elegance, and sincere hospitality.

This Hotel is an absolute wonder! Me and my husband had such a beautiful time here and we loved every single moment! We not only stayed but also tried the food at their restaurant and it was an amazing experience ✨ I don’t remember the last time I ate such a delicious food! The staff were very friendly and welcoming! We had all the time to enjoy the beauty of this Hotel and for sure will be back next time we are in Bangkok! Thank you✨

Update after a week... After a good communication with the hotel manager, their attention and professionalism was shown. They were honest in admitting the issue and quickly offered an alternative arrangement to make sure everything was comfortable for us. Their willingness to help and positive attitude made a difference, and it was truly appreciated. -------------------------------- Original... I’m very disappointed with my experience, especially considering this is a hotel with a 4.5 Google review rating. I booked my room almost five months in advance, and even arranged airport transfer about a month later, assuming everything was confirmed. Then, unexpectedly, the hotel cancelled my reservation three months before my stay, claiming it was due to an allotment error in their reservation system. Even though the cancellation wasn’t last-minute, it’s still unacceptable. A booking made that far ahead should be secure, and blaming it on a system error reflects poor organisation and unreliable management — not what you would expect from a highly rated hotel. This forced me to rework my travel plans and search for new accommodation, which is now more limited and often more expensive. Overall, the situation has been frustrating and very inconvenient. I won’t be booking with this property again, and I genuinely hope this doesn’t happen to anyone else.