S3 Ayutthaya

Clean room but housekeeping still forgot previous guest amenity used. Not a good shower design, Shower facing the light behind the mirror, it’s too bright. Air con not cool during the day.

A new hotel with a great location and plenty of parking The hotel is new, and the restaurant building is surrounded by a swimming pool. There are multiple buildings, including rooms that open directly to the pool. The reception is separated from the guest area, and there’s a deposit of 300 THB per keycard. Parking is abundant, both under the buildings and outdoors, which is convenient for large groups of travelers. The room is compact but functional, with a vanity table, one chair, a small refrigerator, and a very comfortable bed and pillows. There’s also a balcony. The bathroom has a slightly lowered shower area to keep the water from flowing out. Small bottles of soap and shampoo are provided. However, there seems to be a strong fragrance used in the bathroom—so strong that it irritated my throat. The air-conditioning fan was also quite loud, and the bathroom door opens inward, causing it to close tightly against the room. We went swimming around 6:00 PM. There were a few kids playing, around 3–4 people, but the pool is quite narrow and divided into shallow and deep areas, making it less enjoyable to swim laps. There were no staff on duty at the pool. Even though there were rules posted, some guests still swam without proper swimwear. The poolside area has showers and toilets, but it really needs a proper changing room because guests end up walking back to the building while still wet, making everything messy.

The room and location were perfect, and we truly enjoyed our stay. However, I would like to share some feedback regarding our experience with the reception staff. During check-in on 20Feb26, we had an uncomfortable experience. Our friend had already checked in on our behalf, and we were looking for the key card at the lobby. Unfortunately, there seemed to be a misunderstanding, as the staff thought we were trying to check in under a different name. The situation was not fully clarified, and our friend was contacted in a tone that felt somewhat unfriendly. This made us feel uncomfortable, especially as we were not aware of the hotel’s specific policies. We believe that with a bit more patience and understanding, the situation could have been handled more smoothly through clearer communication. That said, we would like to sincerely thank the female staff member who helped improve the situation. She demonstrated excellent service and professionalism, and we truly appreciated her assistance. Thank you for taking our feedback into consideration.